Zebec Networks Pvt Limited
- Attention to details
- Active listening
- Active and vigilant assessment
- Conflict management
- English fluency
- Good communication skills
- Positive and learning attitude
- Relationship management skills and open to feedback
- Measuring and evaluating agents' performance.
- Call monitoring with great attention to different call behaviors.
- Maintaining a positive customer-client relationship.
- Dealing with clients and their concerns.
- Assuring 100% quality of the services provided to the clients.
- Handling and maintaining data bases.
- Developing evaluating models in compliance to the company's requirements and procedures.
- Working closely with the operation management.
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SummaryBelow are the main details of the job.
All bachelor's degrees
Customer Service/After Sales Support
Number of Positions: