Medical Representatives

ibex.

Requirements


· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

· Follow up to ensure that appropriate actions were taken on customers’ requests.

· Refer unresolved customer grievances or special requests to designated departments for further investigation.


Responsibilities


· Proficient with MS Office particularly MS Excel (Spreadsheet)

· Possess Knowledge of Call Center Operations

· Must be flexible to work in shifts

· Excellent communication skills

Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encasement, Referral Bonus


 
Required Skills
  • Customer Centric Solutions
  • Communication
The job has expired and employer is no longer accepting applications for this job

Summary

Below are the main details of the job.
Company:
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
1
Salary Range:
PKR 15,000-25,000
Minimum Experience:
Not Required
Required Travel:
Not Required
Minimum Age:
20
Gender:
Both
Department:
Customer Service/After Sales Support
Industry:
Call Centers
Job Location:
Karachi
Number of Positions:
50
Job Type:
Permanent
Last Date:
30th April,2019