Customer Care Specialist

ibex.

Requirements

· Brief description of the job:

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

· Timings: 9 hours shift

· Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

· No. of Vacancies: 30

 
Responsibilities

· Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

· Ability to work in a blended operations and customer development role

· Self-motivated, assertive, and respond to brand metrics.

· Manages complex transactional or emotional customer situations promptly and professionally.

· Ability to multi-task in a fast paced environment with rapidly changing priorities

· Contributes to building a positive team spirit and puts success of team above their own interests.

· If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

· Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

· Salary: up to Rs. 55,000/-

· Transport: Conveyance will be provided.

*Email Subject should be “Customer Support Specialist International”

 
Required Skills
  • Customer Service
  • Call Centers
  • English Composition

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Summary

Below are the main details of the job.
Company:
Minimum Education:
Intermediate
Degree Title:
O-Level / A-Level / Intermediate / Bachelors
Career Level:
1
Salary Range:
PKR 40,000-60,000
Minimum Experience:
1 Years
Required Travel:
Not Required
Minimum Age:
20
Gender:
Both
Department:
Customer Service/After Sales Support
Industry:
Call Centers
Job Location:
Karachi
Number of Positions:
50
Job Type:
Permanent
Last Date:
31st March,2019