Customer Care Specialist

ibex.

Requirements

  Timely preparation of rates and quotes for customers and overseas agents.

  Collaborate and build relationships with customers to strengthen service competitiveness

  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

 
Responsibilities

· Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

· Ability to work in a blended operations and customer development role

· Self-motivated, assertive, and respond to brand metrics.

· Manages complex transactional or emotional customer situations promptly and professionally.

· Ability to multi-task in a fast paced environment with rapidly changing priorities

· Contributes to building a positive team spirit and puts success of team above their own interests.

· If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

· Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Required Skills
  • English Grammar
  • Customer Conversion

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Summary

Below are the main details of the job.
Company:
Minimum Education:
Intermediate
Degree Title:
O-Level / A-Level / Intermediate / Bachelors
Career Level:
1
Salary Range:
PKR 30,000-60,000
Minimum Experience:
1 Years
Required Travel:
Not Required
Minimum Age:
20
Gender:
Both
Department:
Customer Service/After Sales Support
Industry:
Call Centers
Job Location:
Karachi, Lahore, Islamabad,
Number of Positions:
100
Job Type:
Permanent
Last Date:
30th April,2019