Customer Care Executive


Permanent Multiple 6 months ago

ibex. is looking for Customer Care Executive . Given below is the description of the job:


Answer calls professionally to provide
information about products and services, take/ cancel orders, or obtain details
of complaints.
Keep records of customer interactions and
transactions, recording details of inquiries, complaints, and comments, as well
as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions
were taken on customers’ requests.
Refer unresolved customer grievances or special
requests to designated departments for further investigation.


Proficient with MS Office particularly MS Excel
Possess Knowledge of Call Center Operations
Must be flexible to work in shifts
Excellent communication skills
o Perks: Medical Insurance, Permanent Employment
Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves
Encasement, Referral Bonus


This job has expired and employer is not longer accepting applications
1 view
Job Overview


Karachi, Lahore, Islamabad

Salary Range

Rs. 15,000-25,000

Minimum Experience

1 Year


Call Centers


Customer Service/After Sales Support

Number of Positions


Posted Date

4th March, 2019

Expiry Date

30th April, 2019